FAQ

1. Can I customize my own plush toy?

Absolutely! Customize the design, size, color, sound, motion, and even packaging to make your toy truly unique.

2. What is the minimum order quantity (MOQ)?

Our MOQ starts from 3000 units, making it easy to launch your brand.

3. How long does it take to get a sample?

Samples are usually ready in 14–28 days, so you can quickly see your idea come to life.

4. How long is the mass production lead time?

Bulk orders typically take 30–45 days after sample approval.

5. Can you help with certifications and safety compliance?

Yes! We support CE, EN71, ASTM, FCC, RoHS, and other certifications required for global markets.

6. Can the toy feature my branding?

Definitely. We can print your logo, customize packaging, and provide exclusive designs for your brand.

7. What if there’s a quality issue?

Our strict quality control ensures your toys arrive perfect. For verified defects, we provide replacement or refund.

We are always at your service 24 hours a day

Tel:15818497864

E-mail:charlsonyuan@gamil.com

Add:No. 55, 2nd Street, Qiuyuan Road, Chashan Town, Dongguan City, Guangdong Province